
Marvin Mathew
My long term aspiration is to leave things better than I found them.
Tech & Product Work
Running high performance teams to build products people love to use.
M/IG
Mission: Drive intelligent revenue with Product Led Growth
New York
Partner cross-functionally to improve customer experience and revenue.
Social Impact Work
Coach, Founder and Investor in programs making a positive difference.
The Scoop
Mission: Close the education gap
NYC
Experiential learning for community college students on-site at America's top tech companies.
Mission: Global education and Cultural experiences through sports
Rome - BridgeSport engages at-risk youth through sports in partnership with the American University of Rome.
Impact: Over 300 Students and youth by 2017, Increased collaboration between Study Abroad & Local Youth and University relationships with the local community.
Mission: Integrated grasstops community driven solutionsNY | MD - Roundtable Solutions bring politicians, business leaders, everyday citizens, and students. Issues are heard, discussed, and innovative solutions found.
Impact: +4,000 books delivered to four organizations working on early childhood education. book drive
Mission: Bring clean water to those without itPétionville, Haiti | NY - Water Justice Alliance helped mobilize clean water resources for Haiti through the power of students, universities, and organizations partnering.
Recognized by Clinton Global Initiative University and Rotary Club's in New York. Passed leadership on in 2011Principles
- Act like an owner
- Take the work seriously, but don't take yourself too seriously
- Two ears, 1 mouth. Act accordingly.
- Writing clarifies. Do it often.
Frameworks
- Pareto Principle: 80% of outcomes come from 20% of causes
- Dual Track Agile: run engineering, design and product teams in ways that allow for problem discovery, solution exploration and iteration. This helps solve problems intimately.
- Continuous Discovery: a method for staying close to customers and prospects
- Survival Metrics: product metrics that help teams know when to Stop, Pivot, Invest; guardrails, third rail metrics, pre-portems.
- First Principles: solving problems close to the metal removing assumptions
- Tight Feedback Loops (with growing autonomy and observability)
- Radical Focus: lightweight method for high achieving teams
- Two Way Doors: better, faster decisions with a bias towards action
Product Case Studies
Managing Clients & Vendors
All partners benefit from regular alignment. Quarterly Business Reviews (QBRs) is one of my favorite tools that's helped me manage relationships with technical vendors in partnership with engineering, and also helping sales/account teams in managing clients of all sizes. This case study should help you hit the ground running.Building Generative AI Products
Branding matters. Machine Learning, Big Data - these were things folks in tech have been discussing and working with for years. At SmartRecruiters we had a full ML team that worked with large datasets to unlock better insights. Today, that's called AI. At Mojito, clients came to us looking to use Generative AI to mint things to the blockchain.
These are some core difference in both of these, here's what I learned in working with the teams that built these tools as a Product Manager. This is how Product can contribute.1Password
1Password has won Apple Design Awards for many reasons, it starts with their leadership and approach to people. Everyone gets to be online and engaging with customers -- It's apart of the DNA of the business right from the founders. This case study reviews how talking to customers helps us build better products.Mastercard Click to Pay
This case study reviews how we scaled transaction volume with Click to Pay (secure tokenized transactions) across 18+ markets. This involves a data led approach, consumer insights and A/B Experimentation. It also touches on how to manage payments within the four party model, liability/fraud/chargebacks, and ultimately helping keep conversion rate high, ensuring the system can support spikes all while mitigating bad actors and their fraud. This starts with building a data program, working cross-functionally, and building a view across the product experience.Public Talks
Notable Presentations
- Product Lecture at NYU
- Product Talk at Asunction Tech Meet Up in Paraguay
- UN General Assembly, 2015: announcing a UN-HABITAT Publication Case Study: Innovation, Technology & Youth Innovation
- Guest Lecture at Yale University
- The Uncertainty Paradox - TEDx - Ohio, USA
- Facilicating dialog builds relationships & solves problems. One Young World - Pittsburgh, USA
- A Vision For Social Entrepreunership, 2011 at SEN - Utrecht, Holland
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